Help

Support

Email support in Portuguese or English. There is no phone or live chat.

Contact me

Write to luisfelipesena@icloud.com. One person maintains the app, so a reply may take a few business days.

What to include

These details help me reproduce the problem:

  • Your device and operating system version, or your browser if you use the web app.
  • The app version.
  • What you did, what you expected, and what happened.
  • Whether you were online or offline.
  • A screenshot if possible. Do not send passwords or card details.

Frequently asked questions

Is the app paid?

No. Version 1 is free. A paid AI trip planner is only a future idea. It has no price or release date.

How do I sign in?

If sign-in is available in your version, use Apple or Google from the welcome screen. You can also use the app locally without an account.

Can I share a trip?

Where sharing is available, open the trip, choose who is joining, and share a link with view or edit access. Your travel companions need an account to join.

Does it work offline?

You can create and edit a local itinerary offline. The web app opens offline after its first load. Searching for a new place, calculating a route, and downloading photos need an internet connection. Apple Maps tiles are not available offline.

Why is a place missing a photo?

A Wikimedia Commons photo is used only when the place can be identified and the photographer and license are known. Otherwise, the app may show a map or leave the photo empty.

Will my trips survive a new device?

Trips saved only on a device do not transfer by themselves. For an account, wait until its latest changes have synced before changing devices or deleting the app.

How do I delete my data?

See account and data deletion.

Report a privacy concern

Use the same email address and put “privacy” in the subject. Our privacy policy explains what leaves your device.